Rates & Policies

Effective October 1, 2017

Office Hours are 8:00am to 6:30pm (Every Day)
Check-In Time is 2:00pm | Check-Out Time is 11:00am

 

2018 Rates

Please inquire about rates for the 2017 season and discounts for returning guests (Ali'i) and long-standing 'ohana (Ali'i Gold).

High Rise Peak Value
1 Bed 2 Bath (Ground) $415 $328
1 Bed 2 Bath (Upper) $345 $279
2 Bed 2 Bath (Upper) $455 $398

Low Rise Peak Value
1 Bed 1 Bath (Ground) $399 $328
1 Bed 1 Bath (Upper) $335 $294

Anchor Cove Peak Value
2 Bed 2 Bath (Ground) $575 $525

Seasons

Peak: December 18th to April 30th
Value: May 1st to December 17th

Length of Stay

Peak: 7 day minimum
Value: 4 day minimum

Unit Occupancy

1 Bed 1 Bath: 2 adults standard (max 4 people)
1 Bed 2 Bath: 2 adults standard (max 5 people)
2 Bed 2 Bath: 4 adults standard (max 6 people)

Additional guests beyond standard occupancy are subject to extra person fees.

Extra Person Charges

Rates are based on double occupancy for one-bedroom units and quad occupancy for two-bedroom units. Extra person fees (not to exceed maximum unit occupancy) of $25 per person, per day, apply for individuals 12 years of age and older. Underage occupants still count toward maximum unit occupancy.

Room Moves

Room change requests must meet a four-night minimum length of stay in each unit. Room move requests are subject to a $150 cleaning fee (plus tax), unless necessitated by emergency or other unexpected facility circumstances.

Unit Availability

Unit selections are confirmed upon booking but may be modified at any time due to unexpected circumstances.

Trip Insurance

To protect your investment in your reservation, trip insurance is highly recommended. Please inquire when booking your reservation.

Priority Reservations

Reservations may be made one year in advance. Guests currently occupying a unit have first right of refusal to book the same unit, for the same dates, for the following year. The reservation must be booked and deposit received within 5 days of departure.

If return booking is not confirmed, the unit is offered to the next person on the official waitlist, and then open to the general public.

Reservation Deposit

All reservations require a 20% deposit at the time of booking. If the reservation is for a stay within 60 days, payment in full is required. The deposit is non-refundable after a 48 hour penalty-free cancellation window and standard cancellation policies apply.

Payment Terms

Payment in full is due 60 days prior to arrival for all bookings. Failure to make payment 60 days prior to arrival results in a canceled reservation and the deposit is forfeit.

Cancellation & Change Policies

Booking cancellations are charged as follows.

Between booking and 60 days prior to arrival:
Full deposit is forfeited.

Between 30 and 59 days prior to arrival:
50% of total reservation amount is charged.

29 days or less prior to arrival:
100% of reservation total is charged.

Reservations may be extended with no modification fee. Reservation changes resulting in a room night reduction are treated as a cancellation and are subject to standard cancellation policies for the nights reduced.

If a guest arrives late or departs early, the nights not spent are not refunded. No-show reservations will be held until check-out time the following day. If no guest communication or check-in occurs the second day, all reservation days will be canceled and payment in full retained.

Taxes & Fees

Hawaii state tax is 13.416% and subject to change without notice. Taxes apply to room rates, extra person fees, and all other charges.

Booking Fees

We do not charge additional booking fees. Our standard housekeeping services, self-parking, wireless internet service, and in-room safe are included in the reservation total.

Early Check-In

Depending on unit availability, complimentary early check-in may occasionally be available. Please inquire at the time of your booking.

Late Check-Out

Complimentary late check-out may be available depending on unit availability and cannot be confirmed until one day prior to departure. If departure is 3pm or later, a fee of $150 plus tax applies.